Haywire Towing LLC
3770 Pacific Dr., Austell, GA 30106
404-984-5100 · haywiretowing@gmail.com
Last updated: August 26, 2026
Haywire Towing LLC ("we," "us," "our") operates haywiretowingllc.com. This policy explains what information we collect when you visit our website or contact us for towing and roadside assistance, how we use it, and the choices you have.
Information you give us directly
When you call, text, or submit a form, we collect the information you provide so we can dispatch a truck and complete the job. This typically includes your name, phone number, vehicle location, vehicle description, and a description of the problem. We use it to provide service, arrange payment, and follow up if needed. We keep job records as long as necessary for our business and tax records.
We do not sell your personal information.
Information collected automatically
Like most websites, ours collects certain technical information automatically when you visit, including your IP address, browser type, device type, operating system, referring page, and the pages you view. This is used to keep the site working, understand how visitors find and use it, and improve it.
Analytics and session recording
We use the following third-party services on this website:
Google Analytics 4 measures traffic and how visitors move through our pages, so we can see which services and service areas people are looking for. Google may process this data on our behalf. See the Google Privacy Policy and Google Analytics data practices.
Meta Pixel helps us measure the results of our advertising and reach people who have visited our site. See the Meta Privacy Policy.
Microsoft Clarity records how visitors interact with this website. Clarity captures mouse movements, clicks, scrolling, taps, and page navigation, and reconstructs these into session recordings and heatmaps. We use this to find confusing layouts and broken steps, particularly on mobile, so people can reach our phone number quickly in an emergency. Clarity masks sensitive content by default, including anything typed into form fields, numbers, and email addresses; masked content is not uploaded. We do not use Clarity to identify individual visitors. Behavioral data may be combined with the technical information described above. For details, see the Microsoft Privacy Statement and the Microsoft Clarity terms of use.
Cookies and similar technologies
These services set cookies and use similar technologies on your device. Our site displays a cookie notice that lets you accept or decline non-essential cookies. Essential cookies needed for the site to function cannot be declined.
Google Analytics and the Meta Pixel are governed by your choice in that notice. If you decline non-essential cookies, they are held in a denied state and do not collect analytics or advertising data. Microsoft Clarity is loaded separately from that notice; if you prefer not to be recorded, you can block it using your browser's tracking-protection settings or a content blocker.
You can also control cookies through your browser settings, and you can opt out of Google Analytics across all websites using the Google Analytics Opt-out Browser Add-on.
Phone calls and text messages
If you call or text us, your phone number is transmitted to us by your carrier. We may keep a record of the call or message and any notes about the job. If you send us photographs of your vehicle or its location, we keep those with the job record.
Sharing your information
We share information only as needed to run our business: with the service providers named above, with payment processors, with a motor club or insurer when they are arranging and paying for your service, and where required by law or to respond to a lawful request. We may also share information with a property owner or manager when a vehicle is removed from private property at their direction.
Security
We use reasonable measures to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children
Our website is not directed to children under 13, and we do not knowingly collect personal information from them.
Your choices
You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, subject to records we are required to keep. Contact us at haywiretowing@gmail.com or 404-984-5100. Depending on where you live, you may have additional rights under your state or country's privacy laws.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the "Last updated" date above.
Contact us
Haywire Towing LLC
3770 Pacific Dr., Austell, GA 30106
404-984-5100
haywiretowing@gmail.com